My Health Record
Montana Medicaid now allows members
to access their personal Patient Summary information. Clients
will be able to view a summarized version of their Medicaid health
record information based on Medicaid claims that have been paid. Each
member will also have access to summarized information for their
Medicaid dependents when they validate their relationship with
Frequently Asked Questions
- Can I view my health record information?
Yes. Your personal health record information is available to you
in a Patient Summary via the Recipient Access application and the “My
Health Record” link on the public webpage. This information
will be limited to information contained in paid Medicaid claims.
- What do I need to view my health record information?
First you will need to register and create your own ID and
password for Recipient Access. In order to view your health record
information from paid Medicaid claims you will need your Medicaid ID
and your date of birth or your last name as it appears in all your
- How do I view my dependent’s health record information?
Once you have registered for Recipient Access, you will need
your dependent’s Medicaid ID and either their date of birth or
their last name. You will be required to verify that you have a relationship
with this dependent. Once the relationship has been verified, you will
create a code that will allow you to access this patient’s paid
Medicaid claim information. You then may view the Patient Summary information
for that dependent.
- What security is in place to make sure my health information
is not accessed by someone who should not see it?
A user MUST verify they have a legal relationship and authority to
access a patient’s paid Medicaid claim healthcare information.
Each time a user attempts to access any patient’s information
they will be prompted to enter a security PIN that indicates they
have been verified and that they have the authority to access the
patient’s healthcare information. All access is also subject
to audit by the State of Montana.
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